Return Policy

Return Policy

Digital products:

As digital products (ebooks and audiobooks) are instant downloads, returns are not accepted EXCEPT in the following instance:

Duplicate purchase. 

In the case that you purchase a duplicate item, we will refund the duplicate item. Refunds only given if you buy a duplicate digital item within 7 days of your first purchase, in which case the duplicate item will be refunded. You must notify us within 30 days of your order. Beyond 30 days, no refunds will be issued. 

Physical products:

If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order with free shipping, or a refund, if you notify us within 30 days of your order’s shipment date.

For returns and/or problems with an order, please email:

cwbrowning@cwbrowning.com

Contact us within 30 days of your order's shipment date (according to tracking). Please use the subject "Return" and include your name, order number, reason for return, and photographs of defective item.

 

Please choose carefully! We want you to be happy with your purchase! If you have a problem with your order, please contact us at:

cwbrowning@cwbrowning.com